Privacy Policy

TweetVid ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at tweetvid.in (the "Service").

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

• Email Address: We collect your email address when you join our waitlist, create an account, or contact us for support.
• Account Information: If you create an account, we may collect basic information such as your name, profile picture, and authentication credentials.
• Content: We store the tweet text and customization settings you provide to generate videos.
• Payment Information: When you make a purchase, our payment processor Paddle collects payment card information. We do not store your full credit card details.

1.2 Information Collected Automatically

• Usage Data: We collect information about how you use the Service, including videos created, templates used, features accessed, and time spent on the Service.
• Device Information: We automatically collect information about your device, including IP address, browser type, operating system, and device identifiers.
• Log Data: Our servers automatically record log information, including pages visited, actions taken, and timestamps.

1.3 Cookies and Similar Technologies

We use the following types of cookies:

• Essential Cookies: Required for authentication, session management, and security purposes. These cookies are necessary for the Service to function.
• Analytics Cookies: Help us understand how users interact with the Service by collecting anonymous usage information. We do not use marketing or advertising cookies.

You can control cookie settings through your browser. However, disabling essential cookies may prevent the Service from functioning properly.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and security breaches
• Personalize your experience and deliver content relevant to your interests
• Comply with legal obligations

3. How We Share Your Information

We may share your information in the following situations:

3.1 Service Providers

We work with trusted third-party service providers who perform services on our behalf. These providers have access to your information only to perform specific tasks and are contractually obligated to protect your information.

Our current service providers include:

• ElevenLabs: AI voice generation for video narration
• Paddle: Payment processing and subscription billing. Paddle acts as the Merchant of Record and collects payment information directly. We do not store your credit card details.
• Vercel: Hosting and infrastructure services
• Supabase: Database and authentication services (if used)
• Redis: Background job queue management (if used)

3.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request. We may also disclose information to protect the rights, property, or safety of TweetVid, our users, or others.

3.3 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Account Data: Retained until you delete your account or request deletion
• Generated Videos: Temporary files are automatically deleted after 24 hours
• Usage Logs: Retained for security, debugging, and analytics purposes
• Payment Records: Retained as required by tax and accounting regulations

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access and Portability

You can request access to the personal information we hold about you and receive a copy in a structured, machine-readable format.

5.2 Correction

You can request correction of inaccurate or incomplete personal information.

5.3 Deletion

You can request deletion of your personal information, subject to certain legal exceptions.

5.4 Opt-Out

You can opt out of receiving promotional communications by following the unsubscribe instructions in those messages. You cannot opt out of essential service communications.

5.5 Cookie Control

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may impair Service functionality.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS
• Secure storage of sensitive information
• Regular security assessments and updates
• Access controls and authentication mechanisms

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. International Data Transfers

Your information may be collected, transferred to, processed, and stored in countries outside your country of residence, including the United States.

These countries may have data protection laws that differ from the laws of your country. By using the Service, you consent to the transfer of your information to our facilities and to the third parties with whom we share it as described in this Privacy Policy.

We take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy, including standard contractual clauses and other legally recognized transfer mechanisms.

8. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at inbox.sarwang@gmail.com.

9. Privacy Rights by Region

9.1 European Economic Area (EEA) - GDPR

If you are located in the EEA, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, contact us at inbox.sarwang@gmail.com. You also have the right to lodge a complaint with your local data protection authority.

9.2 California - CCPA/CPRA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale or sharing of personal information
• Right to limit use and disclosure of sensitive personal information
• Right to non-discrimination for exercising privacy rights

We do not sell or share your personal information. To exercise your CCPA rights, contact us at inbox.sarwang@gmail.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Post the updated policy on this page
• Notify you via email or through a prominent notice on our Service (for material changes)

We encourage you to review this Privacy Policy periodically for any updates or changes.

11. Contact Us

Owner and Operator: Sarwang Sinha
Service: TweetVid (tweetvid.in)
Last Updated: March 2026